Sumary of Record 225,000 written grievances made about ailing NHS:
- This contributed to an estimated 5,000 patients in England potentially suffering severe harm as a result of ambulance delays, another grim record.
- Officials warned it was a sign the health service is facing its most challenging winter ever.
- It comes as damning figures today revealed winter chaos has knock the NHS earlier than ever, with flu admissions already 10 times higher than last year.
- Patients are complaining about the NHS more than ever, official figures revealed today.